Midian Electronics warrants its telecommunications products (tone signaling, voice scrambling, fleet management, etc.) to be free from defects in material and workmanship for three years from date of shipment.
Custom or Modified Products
Specially configured or customized products carry a one year warranty on parts and labor.
Keypads manufactured by Midian Electronics carry a one year warranty.
What is Covered?
If malfunction occurs, it will be repaired or replaced (at our option) without charge for materials or labor if returned to the factory during the warranty period. This warranty does not apply to any parts damaged due to improper use - including accident, neglect, unreasonable use, physical abuse, and improper installation - or to unauthorized alterations or modifications to the equipment. It does not extend to damage incurred by natural causes such as lightning, fire, floods, or other such catastrophes, nor to damage caused by environmental extremes, such as power surges and/or transients.
Midian's warranty does not extend to batteries, fuses, lights, and mic cables nor does it cover products not originally manufactured by Midian Electronics, such as printers, PC's, second source subassemblies, and radios.
Equipment for repair may be returned to the factory without prior written authorization. A brief letter describing the nature of the defect must be included with the merchandise. Repair by other than Midian Electronics will void this guarantee. In-warranty merchandise must be shipped freight prepaid to Midian Electronics. Midian Electronics will return, freight prepaid via UPS ground, the repaired or replaced equipment to purchaser within the United States. Out-of-warranty repairs will be billed at the rate of $60 per hour, plus replacement parts.
This warranty applies to the original Purchaser of the product only. Midian is not liable under this warranty, or any implied warranty, for loss of use, loss of profits or revenues, loss of time, damages to equipment as a result of using Midian's products, or for indirect, special, incidental or consequential damages of any kind sustained from any cause experienced by the Purchaser/User. Some states do not permit the exclusion or limitation of implied warranties or consequential damages. This warranty provides special legal rights and the Purchaser may have other rights which may vary from state to state. Midian will not be liable for any breach of warranty or other claim in an amount exceeding the purchase price of the specific Midian product purchased by customer.
Midian makes no warranty other than the one set forth above. THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND CONSTITUTES THE ONLY WARRANTY MADE WITH RESPECT TO THE PRODUCTS. No guarantee is made with respect to the products as to system performance unless such a guarantee has been set forth in a separate contract document signed by Midian.